Privacy Policy

1. Introduction

AKM Anchorage Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a consultation, contact us by phone or email, or submit forms through our website. This information may include your name, address, phone number, email address, and details about your project or service needs.

We may also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us improve our website and understand how visitors use our services.

3. How We Use Your Information

We use the information we collect to provide and improve our services, respond to your inquiries, schedule appointments, prepare estimates, communicate with you about your projects, send you relevant information about our services, and maintain records for business and legal purposes. We do not sell your personal information to third parties.

4. Information Sharing and Disclosure

We may share your information with service providers who assist us in operating our business, such as payment processors, scheduling tools, or email services. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

We may also disclose your information if required by law, to protect our rights or property, to prevent fraud or other illegal activity, or in connection with a business transfer such as a merger or sale of assets.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You provide information at your own risk.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages or contacting us directly. Even if you opt out of marketing emails, we may still send you service-related communications such as appointment confirmations or project updates.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: