Privacy Policy

1. Who We Are

This Privacy Policy applies to AKM Anchorage Masonry ("we," "our," or "us"), accessible at www.anchoragemasonry.com. We are a masonry contractor based in Anchorage, AK. If you have questions about this policy, you can reach us at hello@anchoragemasonry.com or by phone at (907) 615-8067.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.

Information you provide

• Your name, phone number, and email address when you submit a contact form
• The details of your project or service inquiry
• Any additional information you choose to include in your message

Information collected automatically

• Your IP address and general geographic location
• Browser type, device type, and operating system
• Pages you visit on our site and how long you spend on them
• The website that referred you to us, if any
• Cookies and similar tracking technologies (see Section 5 below)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and schedule a free estimate
• To communicate with you about your project before, during, and after service
• To understand how visitors use our website and improve its content
• To comply with applicable laws and regulations
• To protect the security of our website and business

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We only share your information in limited circumstances:

• Service providers: We use Tally (tally.so) to process contact form submissions. Their privacy practices are governed by their own privacy policy.
• Analytics: We use Vercel Analytics to understand site traffic. This service collects anonymized, aggregated data and does not track individual users across sites.
• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our business or others.

5. Cookies

Our website may use cookies - small text files stored on your device - to improve your browsing experience and help us understand how the site is used. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality. We do not use cookies to track you across unrelated websites.

6. Data Retention

We retain contact form submissions and related correspondence for as long as necessary to provide our services and meet our legal obligations - typically up to 3 years after your last interaction with us. Automatically collected analytics data is retained in aggregate form and does not personally identify you after it is processed.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to request access to the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to legal limitations
• The right to opt out of any future marketing communications from us

To exercise any of these rights, contact us at hello@anchoragemasonry.com. We will respond within 30 days.

8. Children

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

9. External Links

Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any external site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: